Client onboarding

Sabaidee, Mark.

We noted your message from Laos and the paddy-fields residence you liked.

Start with onboarding so MLH can prepare the right first call around your Thailand-Laos style home vision, Vientiane retirement plan, land route, current USD pricing questions, government fees, taxes, and total square-metre details.

Modern Lao Homes completed residence exterior
Completed residence · Laos home reference
From your message

What we have noted.

This room is prepared from your WhatsApp and email enquiry so the first call starts with the right context, not from zero.

01In Laos nowYou said you are in Laos for about one month and would like to meet senior MLH staff by call first.Now
02Family timelineYou are Australian, planning marriage next year, and thinking about retiring in Vientiane in about 5 to 6 years.Context
03Paddy-fields designYou liked the paddy-fields style residence: sleek, modern, stylish, and close to a Thai-Lao inspired dream-house direction.Style
04Cost questionYou asked for the present construction cost in USD, including government taxes and fees, while understanding that AUD/USD exchange rates and build costs may change.Pricing
05Size questionYou asked how many square metres are on the first floor, second floor, and total for the paddy-fields design.Area
06Land routeYou are still planning the land route for a future home, so MLH should discuss area, access, services, drainage, ownership route, and timing before any fixed construction assumption.Land
First requirement

Onboarding first, then the call.

Your first step is onboarding. Once MLH has the basic KYC, contact, document, land, preferred design, and appointment details, we can prepare a useful first conversation instead of guessing.

01WelcomeYour WhatsApp and email enquiry are already noted here: Laos holiday, paddy-fields design, timeline, pricing, taxes, and size questions.Now
02OnboardingShare the formal basics: identity, Laos status, appointment preference, family timeline, land status, and style references.Start
03Laos questionsTalk through family, residency, and land-ownership questions before any design or price assumptions.Call
04Land and areaShortlist Vientiane or another area, then review access, services, drainage, and build practicality.Review
05Paddy-fields designReview the design direction you liked, then prepare current USD cost guidance, floor-area notes, and what may change in 5 to 6 years.Prepare
06ProposalPrepared only when the route, land assumptions, budget posture, and design scope are clear enough.Later
Paddy-fields direction

The reference we should discuss first.

You specifically asked about the paddy-fields style residence, current USD construction cost, government fees and taxes, and the floor area for first floor, second floor, and total square metres.

MLH should use this as the first visual reference, then compare it with your land route, Vientiane retirement timeline, and Thai-Lao modern style direction.

Open the Mark projects page for completed work and visual references.

Paddy-field style residential reference for Mark's Laos home discussion
Paddy-fields residence reference · cost, area, land route, and design discussion
Next action

Send a few details, then we prepare the call.

The onboarding gives MLH enough context to prepare a focused first call. It collects the documents and planning details needed for KYC and appointment preparation. It does not lock you into a design or quote.

Helpful reading

Useful pages before the first call.

Questions

Ask early. Decide calmly.

First callGoogle Meet, Zoom, WhatsApp, or phone. The call should confirm route, timeline, land status, and design direction before any proposal.
DocumentsPassport and Laos visa copies are requested in the intake so MLH can understand the correct route before the appointment.